Privacy Policy

Horoz Group respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, or submit an enquiry through our website.

This Privacy Policy is intended for visitors to the Horoz Group website, including brand partners, distributors, wholesalers, trade suppliers, buyers and other business contacts.

1. Who we are

Horoz Group is a haircare and beauty product trading company. We buy and supply professional haircare and beauty products in bulk and work with businesses across the professional beauty and haircare supply chain.

For questions about this Privacy Policy or how we handle personal data, you can contact us at: enquiries@horozgroup.com

2. Personal data we collect

We may collect personal data when you complete a contact form, submit an enquiry, email us, or communicate with us about a business opportunity.

This may include:

• Your name
• Company name
• Email address
• Phone number
• Enquiry type
• Message content
• Any other information you choose to provide

We may also collect basic technical information about your visit to our website, such as your device type, browser type, approximate location, pages visited and website usage data, where applicable.

3. How we collect personal data

We may collect personal data directly from you when you:

• Submit an enquiry through our website
• Contact us by email
• Communicate with us about buying, selling or partnership opportunities
• Provide information during business discussions

We may also collect limited technical information automatically when you use our website, depending on the cookies and technologies used by the site.

4. How we use your personal data

We use personal data to:

• Respond to your enquiry
• Communicate with you about potential orders, supply opportunities or partnerships
• Assess buying or selling opportunities
• Manage commercial discussions and business relationships
• Maintain appropriate business records
• Improve our website and business operations
• Comply with legal, accounting or regulatory obligations
• Protect our business, website and legal rights

5. Lawful basis for using your personal data

We only use personal data where we have a lawful basis to do so under UK data protection law.

The lawful bases we may rely on include:

Legitimate interests

We may use your personal data where it is necessary for our legitimate business interests, including responding to enquiries, communicating with potential suppliers or buyers, assessing commercial opportunities and managing business relationships.

Contract

We may use your personal data where it is necessary to take steps before entering into a contract or to perform a contract with you or your organisation.

Legal obligation

We may use your personal data where we need to comply with legal, tax, accounting or regulatory obligations.

Consent

Where we rely on consent for a specific purpose, such as optional marketing communications or non-essential cookies, you can withdraw your consent at any time.

6. Sharing your personal data

We do not sell personal data.

We may share personal data with trusted third parties where necessary to operate our business, respond to enquiries, provide services or comply with legal obligations.

These may include:

• Website hosting providers
• Email and communication providers
• CRM or business administration systems
• IT support providers
• Professional advisers, such as accountants or legal advisers
• Payment, logistics or fulfilment partners, where relevant to a commercial transaction
• Regulators, authorities or other parties where required by law

Where we use service providers, we expect them to handle personal data securely and only for the purposes we have instructed.

7. International transfers

Some of our service providers may process personal data outside the United Kingdom. Where this happens, we will take appropriate steps to ensure that personal data is protected in accordance with applicable data protection law.

8. How long we keep personal data

We keep personal data only for as long as necessary for the purpose it was collected.

Business enquiry data may be kept for as long as needed to respond to the enquiry, manage commercial discussions, maintain business records, support future business opportunities, or comply with legal, accounting or regulatory obligations.

If an enquiry does not lead to an ongoing business relationship, we will not keep the data for longer than reasonably necessary.

9. Your rights

Under UK data protection law, you may have rights in relation to your personal data, including the right to:

• Access your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Request transfer of your personal data
• Withdraw consent where processing is based on consent

These rights may be subject to certain legal limits.

To exercise your rights, contact us at: enquiries@horozgroup.com

10. Cookies

Our website may use cookies or similar technologies to help the website function correctly and, where enabled, to understand how visitors use the site.

Strictly necessary cookies may be used without consent where they are required for the website to work properly.

If we use non-essential cookies, such as analytics or marketing cookies, we will request consent where required.

For more information, please see our Cookie Policy.

11. Security

We take reasonable steps to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email system or online transmission method can be guaranteed to be completely secure.

12. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. You should read the privacy policies of any external websites you visit.

13. Complaints

If you have concerns about how we use your personal data, please contact us first at: enquiries@horozgroup.com

You also have the right to complain to the Information Commissioner's Office, the UK data protection regulator.

You can find more information at: https://ico.org.uk

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.

Please check this page occasionally to ensure you are happy with any updates.